COMPLAINCE

Purpose

The procedure allows for granting decision for suspension/cancellation, by an independent competent person.

Scope

This procedure covers the Process of Decision to suspend/cancel (Withdraw) client Certification.

Definition

Independent Competent person – Certification manager/ Accounts Manager/ Manager/ Report Reviewer

Note- In Absence of Certification Manager, Operation In-charge will seek approval from Manager before proceeding for Suspension/withdrawal of certification.